Titlebook: Handbook on Business Process Management 2; Strategic Alignment, Jan vom Brocke,Michael Rosemann Book 20101st edition Springer-Verlag Berlin

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2627-8510 xperts. Selected case studies complement their views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM..978-3-642-26456-6978-3-642-01982-1Series ISSN 2627-8510 Series E-ISSN 2627-8529

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Process Capital as Strategic Success Factor: The Lufthansa Example

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Prioritizing Process Improvement: An Example from the Australian Financial Services Sector

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BPM Center of Excellence: The Case of a Brazilian Company

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Toward a Global Process Management System: The ThyssenKrupp Presta Case

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Titlebook: Handbook on Business Process Management 2; Strategic Alignment, Jan vom Brocke,Michael Rosemann Book 20101st edition Springer-Verlag Berlin

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