| 书目名称 | Handbook of Service Science | | 编辑 | Paul P. Maglio,Cheryl A. Kieliszewski,James C. Spo | | 视频video | | | 概述 | Approaches Service Science as a coherent discipline and as a family of research programs, in a full-length research article format.Provides a compendium of perspectives from engineering, science, busi | | 丛书名称 | Service Science: Research and Innovations in the Service Economy | | 图书封面 |  | | 描述 | .As the service sector expands into the global economy, a new science of service is emerging, one that is dedicated to encouraging service innovation by applying scientific understanding, engineering discipline, and management practice to designing, improving, and scaling service systems...Handbook of Service Science takes the first major steps to clarifying the definition, role, and future of this nascent field. Incorporating work by scholars from across the spectrum of service research, the volume presents multidisciplinary perspectives on the nature and theory of service, on current research and practice in design, operations, delivery, and innovation of service, and on future opportunities and potential of service research...Handbook of Service Science provides a comprehensive reference suitable for a wide-reaching audience including researchers, practitioners, managers, and students who aspire to learn about or to create a deeper scientific foundation for service design and engineering, service experience and marketing, and service management and innovation.. | | 出版日期 | Book 2010 | | 关键词 | Service Design; Service Engineering; business; currentjm; innovation; management; marketing; service comput | | 版次 | 1 | | doi | https://doi.org/10.1007/978-1-4419-1628-0 | | isbn_softcover | 978-1-4614-2594-6 | | isbn_ebook | 978-1-4419-1628-0Series ISSN 1865-4924 Series E-ISSN 1865-4932 | | issn_series | 1865-4924 | | copyright | Springer-Verlag US 2010 |
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发表于 2025-3-21 17:23:41
