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Titlebook: HCI in Business, Government and Organizations; 8th International Co Fiona Fui-Hoon Nah,Keng Siau Conference proceedings 2021 Springer Natur

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Consumers’ Acceptance of a Voice Commerce Application in FMCG in Germany, U.S. and U.K. there are differences between the three countries regarding the factors that influence the acceptance of the voice commerce application. Only two factors have a significant influence in all three countries: performance expectancy and social influence, with performance expectancy demonstrating the s
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Research on Experience Evaluation of Taobao Shopping Platform Service of shopping platform with 23 specific indicators. Besides, Analytic hierarchy process (AHP) is used to analyze the weight of the score of each service indicator to provide suggestions for future service improvement. At last, it is also found that there is little difference in the overall perception
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Users’ Reception of Product Recommendations: Analyses Based on Eye Tracking Datainspires a more efficient recommendation page design. By exploring the patterns of consumers’ attention to recommendations, we contribute to the accumulation of recommendation literature and provide guidance for the practice.
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Application of User Research in E-commerce App Design elements..This paper aims to explore the position of user needs in the design of e-commerce app, how to carry out the research of user needs, and how to apply user research results in the design process of e-commerce app. How to really consider the user needs in the design of e-commerce app and app
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Methodical Framework and Case Study for Εmpowering Customer-Centricity in an E-Commerce Agency–The Ek, aiming to incorporate the experience logic in UX practices within an agile project team, is presented (II). The framework is applied by a single case study - the shop relaunch of a motorbike accessory store (III). Finally, all interest groups (UX, development and project management) are incorpora
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How Blockchain Innovations Emerge: From the Perspective of Knowledge Searchg across the boundary may benefit patent novelty in application innovations, it will improve patent quality in R&D innovations. Our study has many academic contributions and practical implications, and its limitations leave room for further research on the topic.
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