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Titlebook: Exploring Services Science; Third International Mehdi Snene Conference proceedings 2012 Springer-Verlag GmbH Berlin Heidelberg 2012 SLA -

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https://doi.org/10.1057/9781137410696 service science, including service, service system, service process, service system life-cycle, and service value co-creation. A crucial role in our approach is played by the notion of commitment, which allows us to provide a definition of service as generic commitment to guarantee the execution of value co-creation actions.
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Modeling an Emergency Service System for a Hospital Networkng the IT department’s data center. We analyze how to precisely relate the business requirements to the IT operation requirements with the help of the SEAM Enterprise Architecture method. The results are refined service levels and the identification of the required technical architecture.
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“S-D Logic” Business Model - Backward and Contemporary Perspectivesopments and debates regarding the (non-) usefulness regarding a differentiation strategy between goods and services in this period are highlighted. In addition, some illustrative examples regarding scientific application of the contemporary S-D logic perspective are given.
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https://doi.org/10.1007/978-3-030-33712-4 communication between international and Japanese students as a case study, we show the applicability and validity of our proposal. Through the case study, we have confirmed that it is possible to identify different types of gaps using the model, and moreover, that some gaps can be reduced by the proposed method.
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Modeling and Bridging the Gap between Different Stakeholders communication between international and Japanese students as a case study, we show the applicability and validity of our proposal. Through the case study, we have confirmed that it is possible to identify different types of gaps using the model, and moreover, that some gaps can be reduced by the proposed method.
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