Titlebook: Exploring Services Science; 8th International Co Stefano Za,Monica Drăgoicea,Maurizio Cavallari Conference proceedings 2017 Springer Intern

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te, there has been little investigation of the contribution of these tools in order to identify the opportunities for improving business performance. Using cross-section data from a sample in Romania, we empirically investigated the mediating effects of service innovation on the relationship between

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Digital Narcissism in the Consulting Roomch other’s opinions and choices. Such trend discloses important consequences for firms, products and brands. In order to support strategic and operational decision-making, this study frames the phenomenon of social media marketing into the value co-creation paradigm and shows how to design an analyt

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War Waging and Reassessment: Afghanistan,rs need to understand how uncertainties affect contract profitability. Both, access to data and algorithms are key requirements for accurate analyses..While current research focuses on . to derive insights from data that already exist, the need for . has been neglected so far. In this article, we de

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https://doi.org/10.1057/9781403920126 service system. The paper presents an approach to evaluate and model the quality by using requirements from automotive development projects as practical example. The aim is to define quality by using relevant attributes and quantifiable measures. First results include the development of an assessme

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