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Titlebook: Exploring Services Science; 7th International Co Theodor Borangiu,Monica Dragoicea,Henriqueta Nóvoa Conference proceedings 2016 Springer In

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书目名称Exploring Services Science
副标题7th International Co
编辑Theodor Borangiu,Monica Dragoicea,Henriqueta Nóvoa
视频video
概述Includes supplementary material:
丛书名称Lecture Notes in Business Information Processing
图书封面Titlebook: Exploring Services Science; 7th International Co Theodor Borangiu,Monica Dragoicea,Henriqueta Nóvoa Conference proceedings 2016 Springer In
描述This book contains the refereed proceedings of the 7th International Conference on Exploring Service Science (IESS), held in Bucharest, Romania, in May 2016..Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and its economy..The 45 full papers and 13 short papers accepted for IESS were selected from 119 submissions. The papers consider the topics service exploration theories and processes; modeling service requirements and management of business processes; value co-creation through knowledge management and user-centric services; service design methodologies and patterns; service innovation and strategy; IT-based service engineering; servitization in sustainable manufacturing; product-service systems; business software services and data-driven service design; web service design and service-oriented agents; IoT and mobile apps for public transport service management; e-health services and medical data interoperability; and service and IT-oriented learning and education systems..
出版日期Conference proceedings 2016
关键词Service science; SOA – Service-oriented architectures; Web services; Service orchestration; Business pro
版次1
doihttps://doi.org/10.1007/978-3-319-32689-4
isbn_softcover978-3-319-32688-7
isbn_ebook978-3-319-32689-4Series ISSN 1865-1348 Series E-ISSN 1865-1356
issn_series 1865-1348
copyrightSpringer International Publishing Switzerland 2016
The information of publication is updating

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Theodor Borangiu,Monica Dragoicea,Henriqueta NóvoaIncludes supplementary material:
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Needmining: Towards Analytical Support for Service DesignThe identification of customer needs is an important task for Service Design. The paper proposes an approach for automatically detecting customer needs from micro blog data (e.g. Twitter). It shows first results on identification models and lays the foundation for future research in this field.
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Lia-Paschalia Spyridou,Andreas Veglistic optic to challenge environmental changes. In particular, Viable Systems Approach (...) symbolizes the aforementioned holistic view of enterprises, introducing some innovative concepts that renovate traditional managerial paradigms in terms of decision-making. Simultaneously, in the field of serv
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Media Convergence Handbook - Vol. 2rmances requested by companies and public administration as final customers of the educational service system, on one side, and the problem encountered by the authorities in deciding how to dedicate the financial support for universities from the public budget, taking into account also the present s
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