Titlebook: Exploring Services Science; 6th International Co Henriqueta Nóvoa,Monica Drăgoicea Conference proceedings 2015 Springer International Publi

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1865-1348 ce (IESS), held in Porto, Portugal, in February 2015..Service science constitutes an interdisciplinary approach to systematic innovation in service systems, integrating managerial, social, legal, and engineering aspects to address the theoretical and practical challenges of the service industry and

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1865-1348 its economy..The 27 full papers accepted for IESS were selected from 69 submissions. The papers consider the topics service innovation, service exploration, service design, IT-based service engineering, and service sustainability..978-3-319-14979-0978-3-319-14980-6Series ISSN 1865-1348 Series E-ISSN 1865-1356

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https://doi.org/10.1007/978-3-031-04010-8re created, in which people, working together, share the knowledge acquired in the past (respectively at school and on the job by experiences), co-creating value and providing good solutions to requests of enterprises.

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https://doi.org/10.1007/978-3-319-62782-3 collaboration between a research laboratory in a developed country and its partners in developing countries. Future work and research directions are also suggested in order to apply and extend the framework at a broader scale.

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