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Titlebook: Engagement of Intercultural Project Customers; A Relational Model Patrick Lückmann Book 2020 Springer Nature Switzerland AG 2020 Stakeholde

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楼主: 能干
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https://doi.org/10.1007/978-3-030-39485-1Stakeholder management; Intercultural management; Costumer integration; Models of intercultural compete
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Theory in Intercultural Project Customer Engagement,ant international project management standards to assess how these standards consider differences in national culture. The following Sect. . analyzes how project stakeholder and customer management is addressed in project management standards, methods and handbooks. It will be shown that customer ma
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Qualitative Analysis: Intercultural Project Customer Engagement,ies. For that purpose the introduction is followed by a secondary qualitative data analysis of existing and published case studies in the field of intercultural project management. The preliminary input factors resulting from this analysis are used as the foundation for the development of an Intervi
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Delphi Survey: Intercultural Project Customer Engagement,ngagement (ICPCE). Section . introduces the factor relationships of the ICPCE-model that will be used as test items in the Delphi questionnaire. Section . describes the methodology, execution and results of the Delphi Study. The last section (.) presents the results of the Delphi rounds and an addit
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Intercultural Project Customer Engagement: Conclusions,l bodies of knowledge to derive a relational model for Intercultural Project Customer Engagement (ICPCE). This model allows us to answer the research question formulated in Sect. . in the following way: Impact factors of intercultural project customer engagement can be described as effects of cultur
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Delphi Survey: Intercultural Project Customer Engagement,ional Expert workshop. The ICPCE-model can be regarded as largely confirmed by the Delphi Study and the complementary expert workshop, given that they comply with very rigid requirements for approval in terms of approval rate and standard deviation.
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Book 2020et.   . The book can be used to inform future research in the area of international project management, while also serving as a guide for project management practitioners who need to engage culturally diverse users, sponsors and customers..
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