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Titlebook: E-Services; Opportunities and Th Heiner Evanschitzky,Gopalkrishnan R. Iyer Book 2007 Gabler Verlag | Springer Fachmedien Wiesbaden GmbH, Wi

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发表于 2025-3-21 19:28:10 | 显示全部楼层 |阅读模式
书目名称E-Services
副标题Opportunities and Th
编辑Heiner Evanschitzky,Gopalkrishnan R. Iyer
视频video
丛书名称Applied Marketing Science / Angewandte Marketingforschung
图书封面Titlebook: E-Services; Opportunities and Th Heiner Evanschitzky,Gopalkrishnan R. Iyer Book 2007 Gabler Verlag | Springer Fachmedien Wiesbaden GmbH, Wi
描述VII _______________________________________________________________________________________________________________________________ _______________________ Preface The book series, Applied Marketing Science - Angewandte Marketingforschung aims to bridge the gap between scientific rigor and practical relevance in the transfer of c- ting-edge theoretical and applied knowledge between scholars and practitioners. The series explores classic and contemporary theories and themes in global competitive networks, inter-organizational relationships, customer relationship management, and competitive advantages as conceived, developed, and applied in the field of marketing. Some major themes pursued by books in this series include: The management of networks and value chains Networks between firms and customers Inter-organizational networks Consumer behavior Brand management Marketing channels Other themes will also be explored at the discretion of the series editors. Given its international focus, the series Applied Marketing Science – Angewandte Marketingforschung will include contributions in both German and English. For authors, Applied Marketing Science – Angewandte Marketingforschung off
出版日期Book 2007
关键词CRM; E-Commerce; E-Service; Electronic Market; Electronic Services; Marketing; Service Industry; e-services
版次1
doihttps://doi.org/10.1007/978-3-8350-9614-1
isbn_softcover978-3-8350-0801-4
isbn_ebook978-3-8350-9614-1Series ISSN 2627-1982 Series E-ISSN 2627-2008
issn_series 2627-1982
copyrightGabler Verlag | Springer Fachmedien Wiesbaden GmbH, Wiesbaden 2007
The information of publication is updating

书目名称E-Services影响因子(影响力)




书目名称E-Services影响因子(影响力)学科排名




书目名称E-Services网络公开度




书目名称E-Services网络公开度学科排名




书目名称E-Services被引频次




书目名称E-Services被引频次学科排名




书目名称E-Services年度引用




书目名称E-Services年度引用学科排名




书目名称E-Services读者反馈




书目名称E-Services读者反馈学科排名




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of the prospects and challenges of the new and emerging practice of ‘E-Services.’ Articles in this issue cover appropriate frameworks for understanding e-services, engage in research in this field, and offer insights from empirical applications. This opening paper offers a brief overview of the pape
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The Supply Side and Competitiveness, in which service provision rather than goods is fundamental to economic exchange. The key assets in the context of the emerging paradigm of business are interactivity, connectivity, uncovering customer needs and providing customized offerings. As a platform, E-services can provide these functionali
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nd their customers increasingly interact through electronic networks. E-services present sharp new challenges to both researchers and practitioners because the processes from beginning to end of the e-service value chain are markedly different than those for offline services and because the electron
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https://doi.org/10.1007/978-981-13-1987-7itative study where consumer descriptions of their brand experiences were used to develop key loyalty themes for six brands in three categories. Consumer loyalty can be characterized along seven consumption bases, though different brands and categories are positioned differently along these bases. I
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