Titlebook: E-Commerce and Web Technologies; 13th International C Christian Huemer,Pasquale Lops Conference proceedings 2012 Springer-Verlag Berlin Hei

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ints specified in global SLA can be threatened at any time by different unexpected events that could occur during the execution of a business transaction. Unfortunately, there is no solution found that can efficiently mitigate this risk. Some of the current business transaction monitoring and managi

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a broader view of the economical market. Unfortunately, even though Data Warehouse (DW) integration has been defined from a theoretical point of view, until now no complete, widely used methodology has been proposed to support the integration of the information coming from heterogeneous DWs. This pa

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rocess management systems to integrate continuous design. Supporting business process rediscovery based on workflow logs analysis, workflow mining gathers retroactive (re)design techniques necessary to understand business process execution reality. Most of the work in this area focus on the control-

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s work is to identify existing trends, open issues and possible directions for future research. Our analysis is based on a review of 330 papers on recommender systems, which were published in high-impact conferences and journals during the past five years (2006-2011). We provide a state-of-the-art r

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