Titlebook: Data-Driven Decision Making for Product Service Systems; Giuditta Pezzotta,Roberto Sala,Fabiana Pirola Book 2024 The Editor(s) (if applica

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Re-engineering the Way Maintenance Data Are Collected and Analysed: The Service Reportestablishing long-lasting relationships with customers under the premise that services can extend the products’ useful life and create additional value. Despite this, it is difficult to deliver services efficiently and effectively. Thus, companies must identify flaws in their service delivery offeri

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Introduction: Basic Definitions,ofessional experience, personal knowledge, and the data available. In addition, much of the necessary information is hidden within product-service systems (PSS) influencing the decision-making, from the technical, operational, and business levels considering operational, tactical, and strategic timeframes.

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Design Thinking for Product-Service Systems Designed to intentionally design PSS in different contexts. This chapter reviews existing literature on the usage of the DT method and tools in PSS design, presenting a list of recommendations that emerged from applying DT in co-production mode with companies in the Swedish manufacturing sector.

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Data Driven Design for PSS (Product Re-design Based on Previous Knowledge). The application of the approach is described through two case studies run in collaboration with a tier-one aero-engine sub-system manufacturer and an original equipment manufacturer in the construction equipment field.

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