Titlebook: Digital Transformation of Industry; Continuing Change John Stark Textbook 20201st edition The Editor(s) (if applicable) and The Author(s),

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Business Processes,of typical business processes in industrial organisations. Examples are given of the activities within these business processes. Process mapping is described. An example is given of business activities in one particular organisation. The importance of process mapping is highlighted.

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Digital Transformation at Springfield Council,f its current website, which holds a mass of information, is described. Then some possibilities being investigated for the future digital transformation strategy are described. Finally, details are given of what has been learned by discussing digital transformation with other councils.

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Digital Transformation at a Hospital, the content of the hospital website. Then, the activities leading up to development of a report about Digital Transformation are described, along with the Digital Transformation opportunities that were identified. The response of medical staff to the contents of the report is outlined.

BARK

Digital Transformation at a Bank,gital Transformation, but many issues remain. The services offered by the bank are outlined, as are the typical data elements held for each customer. The approach taken to use of technology is shown, as are parallel activities with people. Priorities moving forward are addressed.

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Digital Transformation of a Retail Store,on digital technology are outlined. Some resulting questions are addressed. CEO feedback and input is summarised. A resulting customer survey is reviewed, showing the need to investigate Digital Transformation in more depth.

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Digital Transformation of Springfield FC,alysis of Big Data about the fan base are outlined. Opportunities with connected players are explained. The possibilities for analysis of Big Data in player transfers are reviewed. Improvements to the in-stadium experience are addressed. Finally, new opportunities with connected fans and fantasy football are introduced.

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Run a Program,t, it should be addressed with a cross-functional, organisation-wide Digital Transformation Program, run with a Project Management approach. This chapter focuses on Project Management in the context of an organisation’s Digital Transformation Program.

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https://doi.org/10.1007/3-540-28045-6of all that has been written on the subject. However, most of what I found in articles and blogs was marketing and sales material for particular companies and products. It wasn’t suitable for a course aiming to give students, or anyone else, a general introduction to Digital Transformation. As a res