Titlebook: Digital Technologies for Global Sourcing of Services; 14th International W Ilan Oshri,Julia Kotlarsky,Leslie P. Willcocks Conference procee

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Estela Mayoral-Villa,Eduardo Nahmad-Acharc sector organizations (PSOs) that often lack IT resources and are constrained by tight budgets. Despite the importance of these challenges for practitioners, there is a limited number of studies in this field. Applying the organizational ambidexterity (AO) lens to analyze IT managers’ practices of

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Fourier Analysis of Stationary Processesf outsourcing tasks, but they are geared towards individuals rather than companies. Our empirical research shows that such jobs are offered in programming like in traditional IT outsourcing but also in many Internet-related jobs like content writing and writing in social media, search engine adverti

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On Families of Admissidle Testsh uncertainties better addressed through agile methods and a collaborative approach [.,.,.]. Key success factors in delivering ITO/BPO innovation are high-quality relationships, trust and collaborative cultures [.,.,.,.], and establishing an effective governance configuration. The authors report on

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Digital Technologies for Global Sourcing of Services978-3-030-66834-1Series ISSN 1865-1348 Series E-ISSN 1865-1356

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Gravitation of Blockchain in Shared Services: The Next Phase of Service Delivery Strategy,actions that can be programmed to record not just financial transactions but virtually everything of value. This digital ledger is managed via a distributed network across many nodes that can verify and confirm those transactions through consensus. The implications of the technology are far-reaching