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Titlebook: Designing Personalized User Experiences in eCommerce; Clare-Marie Karat,Jan O. Blom,John Karat Book 2004 Springer Science+Business Media D

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书目名称Designing Personalized User Experiences in eCommerce
编辑Clare-Marie Karat,Jan O. Blom,John Karat
视频video
概述Identifies possibilities and alerts the reader to issues that can be addressed in the beginning of a project by taking a ‘big picture‘ view of designing personalized user interfaces
丛书名称Human–Computer Interaction Series
图书封面Titlebook: Designing Personalized User Experiences in eCommerce;  Clare-Marie Karat,Jan O. Blom,John Karat Book 2004 Springer Science+Business Media D
描述.How do you design personalized user experiences that delight and provide value to the customers of an eCommerce site? Personalization does not guarantee high quality user experience: a personalized user experience has the best chance of success if it is developed using a set of best practices in HCI. In this book 35 experts from academia, industry and government focus on issues in the design of personalized web sites. The topics range from the design and evaluation of user interfaces and tools to information architecture and computer programming related to commercial web sites. The book covers four main areas:.-Theoretical, Conceptual, and Architectural Frameworks of Personalization, .-Research on the Design and Evaluation of Personalized User Experiences in Different Domains, .-Approaches to personalization Through Recommender Systems, .-Lessons Learned and Future Research Questions. .This book will be a valuable tool in helping the reader to understand the range of factors to take into consideration in designing and building a personalized user experience. The authors of each of the chapters identify possibilities and alert the reader to issues that can be addressed in the begin
出版日期Book 2004
关键词architecture; computer; eCommerce; human-computer interaction (HCI); privacy; programming; user experience
版次1
doihttps://doi.org/10.1007/1-4020-2148-8
isbn_softcover978-90-481-6599-5
isbn_ebook978-1-4020-2148-0Series ISSN 1571-5035 Series E-ISSN 2524-4477
issn_series 1571-5035
copyrightSpringer Science+Business Media Dordrecht 2004
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: Re-imagining a Young , and a Human Beinghave become interested in using the web to enable customers to solve their own problems. In this chapter, we have argued for greater personalization in self-service, both in explaining an organization’s policies in the context of the customer’s own data, and in enabling an agent working on behalf of
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Book 2004tee high quality user experience: a personalized user experience has the best chance of success if it is developed using a set of best practices in HCI. In this book 35 experts from academia, industry and government focus on issues in the design of personalized web sites. The topics range from the d
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Book 2004This book will be a valuable tool in helping the reader to understand the range of factors to take into consideration in designing and building a personalized user experience. The authors of each of the chapters identify possibilities and alert the reader to issues that can be addressed in the begin
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