Titlebook: Cyber Crisis Management; The Practical Handbo Holger Kaschner Book 20211st edition The Editor(s) (if applicable) and The Author(s), under e

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At a Glance: Seven Deadly Sins of Cyber Crisis Management,ly worse than others. Let’s call them the seven deadly sins. (1) losing stakeholder focus, (2) neglecting prevention and preparation, (3) succumbing to the “too … illusion,” (4) engaging in public blame games, (5) using salami tactics, (6) neglecting internal communication, or (7) not backing up fine words with action.

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Cyber Crisis Preparation,essure of a crisis is at best unnecessarily complicated, at worst impossible. Therefore, it is advisable to take various preparatory measures: organizational, infrastructural, logistical, and technical. The emergency and crisis organization consists of (at least) a crisis management team, which embo

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Cyber Crisis Prevention, the more complex the situation and the more expensive it is to manage. Therefore, prevention also plays an essential role in cyber crises. Prevention means two things: (1) Reducing the likelihood of occurrence of confidential information becoming public, important information being unavailable, inf

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Post Crisis Care: Follow Up,eed to subject ourselves to an honest and unsparing maneuvering critique—that’s looking inward. While maintaining relationships with our stakeholders is primarily about regaining lost trust, maneuver critique is about identifying starting points where we can and must do better. Whether we look outwa

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At a Glance: Seven Deadly Sins of Cyber Crisis Management,ly worse than others. Let’s call them the seven deadly sins. (1) losing stakeholder focus, (2) neglecting prevention and preparation, (3) succumbing to the “too … illusion,” (4) engaging in public blame games, (5) using salami tactics, (6) neglecting internal communication, or (7) not backing up fin