Titlebook: Customer Loyalty and Success; James J. Lynch Book 1995 James J. Lynch 1995 business.management.marketing.planning.strategic planning.strat

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书目名称Customer Loyalty and Success影响因子(影响力)




书目名称Customer Loyalty and Success影响因子(影响力)学科排名




书目名称Customer Loyalty and Success网络公开度




书目名称Customer Loyalty and Success网络公开度学科排名




书目名称Customer Loyalty and Success被引频次




书目名称Customer Loyalty and Success被引频次学科排名




书目名称Customer Loyalty and Success年度引用




书目名称Customer Loyalty and Success年度引用学科排名




书目名称Customer Loyalty and Success读者反馈




书目名称Customer Loyalty and Success读者反馈学科排名

Needlework

Moving beyond Marketing,s illustrates the fundamentals of achieving customer loyalty: it costs money; the more personal the action is the better; it should be focused on customers worth keeping; it should convey a genuine interest in customer satisfaction.

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尖牙

Not just Value Seeking but Values Searching,d black customers across the USA in the early 1960s; boycotts of South African produce across the world in the 1970s and 1980s; Muscovites embarking on spending sprees for McDonald’s hamburgers in the 1990s. Customers . start revolutions.

Sarcoma

Not Just Shopping but Shaping,ictures without special glasses. Whereas in the past books created experiences in the mind, now they can evoke a physical experience by tapping on unused human capabilities and technological innovation. The age of customer experience shaping has dawned, and with it untold opportunities for customer retention.

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透明

https://doi.org/10.1057/9781403900807s illustrates the fundamentals of achieving customer loyalty: it costs money; the more personal the action is the better; it should be focused on customers worth keeping; it should convey a genuine interest in customer satisfaction.

Spinous-Process

https://doi.org/10.1057/9781403900807ips are doomed to failure, so too are traditional approaches to customer retention. While there will still be a place for marketing ploys with short-term impact, long-term market leadership will go to those who can espy the difference between a sea breeze and a sea change sooner than their competitors.

Grandstand