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Titlebook: Complex Engineering Service Systems; Concepts and Researc Irene Ng,Glenn Parry,Paul Tasker Book 2011 Springer-Verlag London Limited 2011 CP

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发表于 2025-3-21 17:13:52 | 显示全部楼层 |阅读模式
书目名称Complex Engineering Service Systems
副标题Concepts and Researc
编辑Irene Ng,Glenn Parry,Paul Tasker
视频video
概述Provides advanced-level academic information, but with minimal jargon, making the book suitable for both academics and practitioners.Presents recent research from the recent S4T (Service Support Solut
丛书名称Decision Engineering
图书封面Titlebook: Complex Engineering Service Systems; Concepts and Researc Irene Ng,Glenn Parry,Paul Tasker Book 2011 Springer-Verlag London Limited 2011 CP
描述.For manufacturers of complex engineering equipment, the focus on service and achieving outcomes for customers is the key to growth. Yet, the capability to provide service for complex engineered products is less understood..Taking a trans-disciplinary approach, .Complex Engineering Service Systems. covers various aspects of service in complex engineering systems, with perspectives from engineering, management, design, operations research, strategy, marketing and operations management that are relevant to different disciplines, organisation functions, and geographic locations. The focus is on the many facets of complex engineering service systems around a core integrative framework of three value transformations – that of material/equipment, information and people..Complex Engineering Service Systems. is the outcome of the EPSRC/BAE Systems S4T (Service Support Solutions: Strategy and Transition) research programme of 10 universities and 27 researchers, which examined how high-value manufacturers of complex engineering products adapt to a multi-partnered environment to design and deliver value in a service system. . .Complex Engineering Service Systems. aims to be the main source of
出版日期Book 2011
关键词CP5112; Complex Service Systems; Engineering Management; PSS; Product-Service Systems; Transformation Str
版次1
doihttps://doi.org/10.1007/978-0-85729-189-9
isbn_softcover978-1-4471-2700-0
isbn_ebook978-0-85729-189-9Series ISSN 1619-5736 Series E-ISSN 2197-6589
issn_series 1619-5736
copyrightSpringer-Verlag London Limited 2011
The information of publication is updating

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Enterprise Imaging: Visualising the Scope and Dependencies of Complex Service Enterprisesctive of their roles in complex support enterprises. Though the case study describes a complex, through-life, availability contract in the Defence sector (Empirical data are taken from ATTAC (Availability Transformation: Tornado Aircraft Contracts), a long term, whole-aircraft availability contract
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Complexity Managemente study was undertaken to identify the factors that create complexity. The case studied was the availability contract to provide depth maintenance and upgrade on Tornado aircraft between BAE Systems and the MOD. The contract, named ATTAC, is worth ~£1.3bn and the MOD engaged with BAE Systems precise
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Towards Understanding the Value of the Client’s Aspirations and Fears in Complex, Long-term Service ng-term service availability contract. The contract is complex in many senses including that many independent organisations must work together to deliver contracted service outcomes and long-term being in excess of 10 years. These factors imply the need for enterprise level management processes in a
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Redefining Organisational Capability for Value Co-creation in Complex Engineering Service Systemsnvest in transforming into service firms co-creating value with their customers. However there islack of understanding in how these organisations can effectively and efficiently (re)design their service delivery to co-create value with customer to attain optimal benefits. This chapter explains the s
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Service Uncertainty and Cost for Product Service Systemsies. The chapter initially presents the topic of uncertainty in service delivery, which subsequently leads to a classification of uncertainties. Then, the current uncertainty-based service cost estimation processes are explained. By identifying the existing challenges, an improved framework to estim
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