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Titlebook: Co-creating Digital Public Services for an Ageing Society; Evidence for User-ce Juliane Jarke Book‘‘‘‘‘‘‘‘ 2021 The Editor(s) (if applicabl

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书目名称Co-creating Digital Public Services for an Ageing Society
副标题Evidence for User-ce
编辑Juliane Jarke
视频video
概述Provides a critical review of co-creation of digital public services in different fields of origin.Presents in-depth comparative case studies of three co-creation projects with older adults in two Eur
丛书名称Public Administration and Information Technology
图书封面Titlebook: Co-creating Digital Public Services for an Ageing Society; Evidence for User-ce Juliane Jarke Book‘‘‘‘‘‘‘‘ 2021 The Editor(s) (if applicabl
描述.This open access book attends to the co-creation of digital public services for ageing societies. Increasingly public services are provided in digital form; their uptake however remains well below expectations. In particular, amongst older adults the need for public services is high, while at the same time the uptake of digital services is lower than the population average. One of the reasons is that many digital public services (or e-services) do not respond well to the life worlds, use contexts and use practices of its target audiences. This book argues that when older adults are involved in the process of identifying, conceptualising, and designing digital public services, these services become more relevant and meaningful..The book describes and compares three co-creation projects that were conducted in two European cities, Bremen and Zaragoza, as part of a larger EU-funded innovation project. The first part of the book traces the origins of co-creation to three distinct domains, in which co-creation has become an equally important approach with different understandings of what it is and entails: (1) the co-production of public services, (2) the co-design of information system
出版日期Book‘‘‘‘‘‘‘‘ 2021
关键词Co-creation; Civic engagement; Open data; Digital public service; Geron-technology; Digital innovation; Mo
版次1
doihttps://doi.org/10.1007/978-3-030-52873-7
isbn_softcover978-3-030-52875-1
isbn_ebook978-3-030-52873-7Series ISSN 2512-1812 Series E-ISSN 2512-1839
issn_series 2512-1812
copyrightThe Editor(s) (if applicable) and The Author(s) 2021
The information of publication is updating

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Co-Creating Digital Public Services,sider .. In order to do so, the first section of this chapter defines what a digital public service is (e.g. with respect to different types of service providers, different types of services and service delivery) and considers what kind of digital public services allow for meaningful citizen partici
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Co-Creation in Practice II: Co-creating a Digital Walking Guide (Bremen Hemelingen), steered the process in which 46 older residents participated. One of the tasks of social care service providers is to organise outdoor activities for older residents (also to facilitate social participation). To support their work, this co-creation project resulted in a digital walking guide that p
发表于 2025-3-22 17:06:34 | 显示全部楼层
Co-Creation in Practice III: Co-Creating Age-Friendly Routes (Zaragoza), Department of Elderly Care and the Technical Office of Participation, Transparency and Open Government. Several activities aiming to improve the lives older citizens have been conducted by the city administration since Zaragoza joined the Global Network of Age-Friendly Cities and Communities. In a
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Learning from Co-creation Practice,n the introduction. In sum, the chapter presents nine learning points. These cover very different aspects of co-creation ranging from the different roles local government, social care service providers, intermediaries and older citizens may assume, to the implications of embedding co-creation proces
发表于 2025-3-23 02:06:49 | 显示全部楼层
Conclusion: Co-creating Inclusive Digital Futures,hod to develop digital public information services that meet the needs of older users and achieve an output that is better than existing, comparable services. The second conclusion—relating to the sharing of expertise and knowledge—is that the co-creation of digital services works well with older ad
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