Titlebook: CSCW: Cooperation or Conflict?; Steve Easterbrook Textbook 1993 Springer-Verlag London Limited 1993 colaboration.computer-supported collab

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W. Bruce Saunders,Neil H. LandmanIn this chapter, it is argued that certain ways of resolving certain types of conflicts will lead to learning, and evidence is presented in support of this view. Thus, this chapter views certain types of conflict as productive and argues that they should be supported and promoted in computer-supported collaborative learning (CSCL).

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1431-1496 1990s and beyond. The term "cooperative" is often taken for granted and it is assumed that CSCW users are willing and able to cooperate without any difficulty. This assumption ignores the possibility of conflict and, as a result, the expression, management and resolution of conflict are not supporte

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depreciate

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