期刊全称 | Business Process Maturity | 期刊简称 | A Comparative Study | 影响因子2023 | Amy Van Looy | 视频video | | 发行地址 | Provides a comprehensive guide for organising and classifying the business process management discipline.Includes an online step-by-step tutorial to help readers make a fast and reliable selection.Pre | 学科分类 | SpringerBriefs in Business Process Management | 图书封面 |  | 影响因子 | .Organisations face many challenges, which induce them to perform better, and thus to establish mature (or excellent) business processes. As they now face globalisation, higher competitiveness, demanding customers, growing IT possibilities, compliancy rules etc., business process maturity models (BPMMs) have been introduced to help organisations gradually assess and improve their business processes (e.g. CMMI or OMG-BPMM). In fact, there are now so many BPMMs to choose from that organisations risk selecting one that does not fit their needs or one of substandard quality. This book presents a study that distinguishes process management from process orientation so as to arrive at a common understanding. It also includes a classification study to identify the capability areas and maturity types of 69 existing BPMMs, in order to strengthen the basis of available BPMMs. Lastly it presents a selection study to identify criteria for choosing one BPMM from the broad selection, which produced a free online selection tool, BPMM Smart-Selector.. . | Pindex | Book 2014 |
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