Titlebook: Business Process Management Workshops; BPM 2011 Internation Florian Daniel,Kamel Barkaoui,Schahram Dustdar Conference proceedings 2012 Spri

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,Rahmenbedingungen für die eigene Analyse,ach will be applied to a quantitative case study using a financial service process as an example. The results provide the opportunity for identifying adequate steps for improving the control of service processes.

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Business Process Management Workshops978-3-642-28108-2Series ISSN 1865-1348 Series E-ISSN 1865-1356

施魔法

Methodischer Exkurs: Das Analyseverfahren,relations between pairs of activities in the model. In order to build this two sets, the same relations defined for the Alpha Algorithm [2] are considered. The proposed metric is then applied to hierarchical clustering of business process models and the whole procedure is implemented and made publicly available.

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Florian Daniel,Kamel Barkaoui,Schahram DustdarFast track proceedings

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978-3-642-28107-5Springer-Verlag GmbH Berlin Heidelberg 2012

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