Titlebook: Artificial Intelligence and Machine Learning Powered Public Service Delivery in Estonia; Opportunities and Le Martin Ebers,Paloma Krõõt Tup

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Book 2023 for the European debate on public sector AI governance. Second, this study is part ofa larger research project in which four specific use cases of public sector AI have been developed and tested. The practical insights gained in these projects have provided the authors with an excellent understandi

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Artificial Intelligence and Machine Learning Powered Public Service Delivery in EstoniaOpportunities and Le

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2730-5899 rger research project in which four specific use cases of public sector AI have been developed and tested. The practical insights gained in these projects have provided the authors with an excellent understandi978-3-031-19669-0978-3-031-19667-6Series ISSN 2730-5899 Series E-ISSN 2730-5902

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Introduction,. in 2021. This holds especially true in the area of public administration: 99% of the country’s public services are available online 24/7, with the Internet replacing the need to visit the relevant authorities. Changing your place of residence, buying a car, or setting up a company takes just some

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The Promise and Perils of AI and ML in Public Administration,on of the various definitions carved out for AI technologies, along with the ML paradigm and its application especially in the domain of public administration. It then highlights the technology’s worldwide application and varied novel use cases, putting special emphasis on the Estonian public sector

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The Regulatory Framework in Overview,tonian legislation corresponding to it. This chapter concludes with analysis of the importance of standardizing AI systems so as to reduce or offset the dangers posed by various AI technologies. To this end, the chapter describes and characterizes the activities of international standardization orga

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