Titlebook: Applied Psychology Readings; Selected Papers from Man-Tak Leung,Lee-Ming Tan Conference proceedings 2018 Springer Nature Singapore Pte Ltd.

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Interaction of Psychological Contract Violation and Emotional Labour: Recovery of Organizational Trst and satisfaction in circumstances where the Psychological Contract Violation (PCV) is perceived. A questionnaire survey was administrated to 413 Asian flight attendants. A 5-point Liker-type scale was employed to assess the aspects of PCV and emotional labour. Approximately 500 questionnaires wer