Titlebook: An Investigation Report on Large Public Hospital Reforms in China; Lulu Zhang,Meina Li,Peng Kang Book 2016 Springer Science+Business Media

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Survey of Outpatient Satisfaction with Large Public HospitalsThis chapter presents a survey on outpatients’ satisfaction with large public hospitals. Specifically, we looked at their satisfaction with waiting time, medical services, diagnosis and treatment quality, medical expenses, and hospital environment.

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Survey on Two-Way Referrals Between Large Public Hospitals and Community Health Service Centersreferral rate. By identifying these influencing factors, we might ensure that the two-way referral system in Shanghai runs normally, thereby helping to achieve patients’ initial options in the community health system.

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Survey on Multisite Licenses in Large Public Hospitalswing three questions: in the background of a national policy promoting multisite doctors’ licenses, what do large public hospital doctors think about multisite practice? Is there a demand for large public hospital doctors to practice at more than one site? Finally, what are the factors influencing l

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