Titlebook: An Intelligent Customer Complaint Management System with Application to the Transport and Logistics ; Alireza Faed Book 2013 Springer Inte

我说不重要

Übergangsvorschrift §§60, 61 RVGed concepts used in text mining analysis are defined, followed by qualitative data analysis. Issues are identified in detail and a scientific approach is presented to justify the issues identified as being those relevant to the port in terms of logistics and transport.

Efflorescent

CAB

https://doi.org/10.1007/978-3-8349-9385-4valuated. It was noted that quite a few improvements have been made to different CRM areas including customer satisfaction and complaint management systems. Researchers around the world have made various contributions to this body of knowledge and proposed different models, strategies and approaches

Antagonist

Lipohypertrophy

碎石

https://doi.org/10.1007/978-3-8349-9385-4l component analysis, data envelopment analysis, achieving potential improvement and providing recommendations in order to address the issues at the Fremantle port. We also re-validate our hypotheses for the major variables using a complete methodology. This process will help us to group our custome

英寸

他日关税重重

https://doi.org/10.1007/978-3-8349-9385-4tracted much attention from researchers around the globe. It focuses on building the most effective and strategic relationships with customers. Currently, numerous researchers are working on CRM and its components such as customer satisfaction, perceived value, interactivity, customer acquisition an

撤退

Übergangsvorschrift §§60, 61 RVGEarly in Chapter 1, we introduced and discussed various terms and concepts regarding customer relationship management, its components and the differences between CRM systems and strategies. We also explained the significance of complaints and their importance in any organization.

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https://doi.org/10.1007/978-3-8349-9385-4As discussed in ., considerable research has been undertaken to enhance and resolve the issues of customer relationship management regarding negative customer feedback or what are termed ‘customer complaints’ in both the real and virtual worlds. Company managers dread receiving and dealing with customer complaints, and attempt to avoid these.