书目名称 | Zero Outage |
副标题 | Putting ICT Quality |
编辑 | Stephan Kasulke,Jasmin Bensch |
视频video | |
概述 | Illustrates a zero-failure approach for maximum IT security and reliability.Explains strategies for high IT availability and security to ensure customer satisfaction.Provides verifiable cases for mini |
丛书名称 | Management for Professionals |
图书封面 |  |
描述 | .This reference book shows how the Zero Outage method leads to more stability in operations, more reliability in projects and, ultimately, to greater customer satisfaction. It explains why clear standards for platforms, processes and personnel are essential for ensuring high ICT quality from end to end and what to look out for during changes – the most common cause of IT outages. Readers also learn how to resolve errors as quickly as possible and permanently eliminate them, and why industry-wide collaboration will only be possible with a shared standard of quality. This book is a practical introduction to making your ICT world even more failsafe and efficient. The authors share key knowledge in quality management and offer an exclusive insight into their extensively tested and continually enhanced formula for success: the Zero Outage approach.. |
出版日期 | Book 2017 |
关键词 | IT availabiliy; IT systems stability; IT systems quality; IT systems security; zero-failure culture |
版次 | 1 |
doi | https://doi.org/10.1007/978-3-319-53739-9 |
isbn_softcover | 978-3-319-85231-7 |
isbn_ebook | 978-3-319-53739-9Series ISSN 2192-8096 Series E-ISSN 2192-810X |
issn_series | 2192-8096 |
copyright | Springer International Publishing AG 2017 |