Titlebook: Work Analysis in the Knowledge Economy; Documenting What Peo Ronald L. Jacobs Book 2019 The Editor(s) (if applicable) and The Author(s) 201

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Structures of Workes, and individual competencies. For instance, the structure of all jobs is composed of a set of duties, tasks that are related to each duty, and the component behaviors of the tasks. Understanding that these structures exist allows the analyst to engage in new situations with ease, and allows great

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Task Analysisthe component behaviors within a task. A task is defined as a unit of work with a defined beginning and ending, discrete from other tasks, and has an outcome at the end. The chapter identifies six patterns of task behavior: procedure, troubleshooting, decision making, inspection, adjustment-revision

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Occupational Analysis occupation refers to a set of related jobs across work settings. Thus, an occupation represents a broader understanding than a job does. This chapter introduces the process for conducting an occupational analysis. There are many uses of occupational analysis information, including the development o

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National Occupational Standards of an individual to perform in an occupation, as the occupation appears across various workplace settings, at a regional or a national level. NOSs also specify the background knowledge and skills individuals should possess to meet that standard. Each NOS defines one occupation or an area of compete

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Critical Incident Techniquecognitive in nature. That is, work that expressly requires thinking as the major part of completing the task. Can work analysis actually be used to document what occurs inside your mind? For many, work analysis techniques are believed to be better suited for work that is more straightforward and obs

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