Overview: This volume constitutes the proceedings of the Fourth International Conference on Flexible Query Answering Systems, FQAS‘2000, held in Warsaw, Poland on October 25 - 28, 2000. The FQAS conference has been the premier conference focusing on one of key issues that the information society faces, namely that of providing easy, flexible, intuitive access to information for everybody. In targeting this issue, the conference draws on several research areas, such as databases, querying, information retrieval, knowledge representation, soft computing, cyberspace, multimedia systems, human-com
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