确定无疑
发表于 2025-3-25 06:13:12
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Conduit
发表于 2025-3-25 10:58:00
2192-8096 the field.Integrates customer and supplier perspectives on c.End of 2022, nearly 200,000 people indicated holding a position as a customer success manager on LinkedIn. Customer success management (CSM) is thus the fastest growing business function. It was first implemented in selected service busine
厨师
发表于 2025-3-25 14:50:11
Graham C. Goodwin,Stefan F. Graebeomer Value Proposition (CVP), based on a deep understanding of a customer’s goals. This chapter explains the various steps of VBS and how a CVP helps communicate how a company will provide superior value to its customers.
MAOIS
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llibretto
发表于 2025-3-25 23:36:21
Michael Kleinaltenkamp,Katharina Prohl-Schwenke,LaIntroduces the concept of customer success management and its application.Discusses the scientific foundation based on empirical studies in the field.Integrates customer and supplier perspectives on c
expository
发表于 2025-3-26 01:41:26
Management for Professionalshttp://image.papertrans.cn/d/image/241626.jpg
吗啡
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Customer Success Management978-3-031-26178-7Series ISSN 2192-8096 Series E-ISSN 2192-810X
我们的面粉
发表于 2025-3-26 11:09:54
https://doi.org/10.1007/978-3-031-26178-7Customer success management; Customer success manager; Customer value; Customer relationships; Customer
确定的事
发表于 2025-3-26 14:57:00
978-3-031-26180-0The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerl
Amnesty
发表于 2025-3-26 19:45:02
https://doi.org/10.1007/978-1-84800-060-5 approach is that it does not focus on promising or selling value to a customer. Rather, customer success management aims to ensure that the promises of a customer value proposition are actually kept and that value is delivered or even enhanced when goods or services are used at the customer firm. T