书目名称 | The Social Construction of Knowledge in Mission-Critical Environments |
副标题 | Lessons from the Fli |
编辑 | Theodoros Katerinakis |
视频video | |
概述 | Examines knowledge construction from a human communication perspective, using a ground theory approach.Features in-depth case studies of flight scenarios including fighter pilots, controllers and acci |
丛书名称 | Innovation, Technology, and Knowledge Management |
图书封面 |  |
描述 | .This volume analyzes real in-flight communications to explain the dynamics of knowledge construction. With the use of a grounded theory approach, real-life scenarios for in-depth interviews with aviation informants were developed and analyzed using discourse analysis. The study revealed aspects of tacit knowledge and expertise behavior that develop in mission-critical environments. Among the findings, the author discovered:.• Silence is an interactional element and a substantial contributing factor to both completed flights and aviation incidents/accidents.• Hesitation is an early reaction when situational awareness is lacking .• The aviation sub-cultures contain several distinct micro-cultures which affect professional responsibility and decision making in micro-environments.• Human errors should be acknowledged, discussed and repaired by all actors of the flight model .• Non-verbal communication in institutional settings and mediated environments is instrumental to safe and efficient operations .The results suggest fruitful applications of theory to explore how knowledge is generated in highly structured, high-risk organizational enviro |
出版日期 | Book 2019 |
关键词 | Knowledge Construction; Mission-Critical Environments; Situational Awareness Communication; Aviation an |
版次 | 1 |
doi | https://doi.org/10.1007/978-3-319-91014-7 |
isbn_softcover | 978-3-030-08156-0 |
isbn_ebook | 978-3-319-91014-7Series ISSN 2197-5698 Series E-ISSN 2197-5701 |
issn_series | 2197-5698 |
copyright | Springer International Publishing AG, part of Springer Nature 2019 |