| 书目名称 | The Practice of Quality Management | | 编辑 | Phillip J. Lederer,Uday S. Karmarkar | | 视频video | | | 图书封面 |  | | 描述 | .The Practice of Quality Management. presents the resultsof eleven ground-breaking research projects in quality management. Itis the first collection of research papers by academics in this area.The projects are empirical studies on total quality management thatsuggest new ways to think about quality. The objective of the researchfound in this book is to develop theory and to assist practice. Thus,this volume is of interest to both academic researchers and practisingmanagers. .The chapters fall into four categories: `Performance‘, `UnderstandingTQM‘, `Organizations‘, and `Using TQM‘. All of the chapters show thatthere are many different applications and research issues associatedwith quality. The chapters on `Understanding TQM‘ suggest that it ispossible to develop and test theories of quality. The chapters on`Performance‘ demonstrate that studies of the operational andfinancial effect of quality can yield positive results. Many thinkerson quality consider that organizational impacts of quality are themost important drivers of the quality process. The chapters on`Organizations‘ present evidence on how quality programs affect humanresource management, and organizational structure. F | | 出版日期 | Book 1997 | | 关键词 | QM; calculus; operations management; organization; total quality management (TQM) | | 版次 | 1 | | doi | https://doi.org/10.1007/978-1-4615-6283-2 | | isbn_softcover | 978-1-4613-7884-6 | | isbn_ebook | 978-1-4615-6283-2 | | copyright | Kluwer Academic Publishers 1997 |
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发表于 2025-3-21 19:02:24
