Titlebook: Systems, Software and Services Process Improvement; 19th European Confer Dietmar Winkler,Rory V. O’Connor,Richard Messnarz Conference proce

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Towards an Integration of Multiple Process Improvement Reference Models Based on Automated Concept Eomains (e.g. IT development, IT Services or IT Governance) but also share some similarities. There are organizations that address multiple domains and want to use different IRMs. As IRMs are described in different structures and are using different terminologies, we propose a tool based approach to

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Business Success in Software SMEs: Recommendations for Future SPI Studiessoftware SMEs). In this follow-up paper, we report on the findings from the second phase of the investigation in the participating software SMEs, formulating an additional important new recommendation for future studies.

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A Model for Business Value in Large-Scale Agile and Lean Software Developmentan software development. This model has been jointly developed with industrial partners in the Cloud Software Finland research project. We aim to further evaluate and develop the model in the future within this research project.

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Integrating Governance, Service Management and Project Management of ITf the study performed to find out if PRINCE2 meets the governance and management requirements of ISO/IEC 38500 and ISO/IEC 20000. The study could help improving success expectations of PRINCE2 projects.

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