Titlebook: Service Opportunities for Electric Utilities: Creating Differentiated Products; Shmuel S. Oren,Stephen A. Smith Book 1993 Springer Science

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Priority Service Methodsion can be shared between customers and firms in various ways: in perfectly regulated or competitive markets the gains remain with customers, but in incompletely regulated or imperfectly competitive markets the firms can obtain profits from some degree of monopoly pricing, which of course also diminishes somewhat the gains obtained.

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Making the Transition: Prerequisites to Product Differentiation and advanced time-of-use offerings, and has gained a number of practical insights into making the transition from standardized service offerings to diversified ones. It is this practical experience that I wish to share with you through this presentation.

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Why Service Differentiation? Why Now?om the history and examine opportunities for the future. In closing, we will briefly describe an EPRI project, PRISM, which is designed to exploit some of these opportunities. We hope this will provide a basis for better understanding how to create services that meet future utility business and cust

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Priority Service Methodsomers better to the extent it includes products tailored to the preferences of specific market segments. Gains in efficiency from greater differentiation can be shared between customers and firms in various ways: in perfectly regulated or competitive markets the gains remain with customers, but in i

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Real Time Pricing: Bringing Added Value to Utility Programs. There are, at the present time, a number of experimental rates and implemented RTP rates in the United States and elsewhere. The paper which follows presents the results of an experiment. designed to test the economic advantage of RTP used to schedule Electric Thermal Storage (ETS) systems in the