Titlebook: Reframing Resolution; Innovation and Chang Richard Saundry,Paul Latreille,Ian Ashman Book 2016 The Editor(s) (if applicable) and The Author

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the management of workplace conflict. Drawing on contemporary empiricalevidence from the UK, USA, Ireland and Australia, the book explores thefront-line challenges facing organizations and individuals in addressing andresponding to conflict. In particular, it examines the extent to which conflictma

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Book 2016s in mediation and the relationship between ADR and workplacejustice. Crucially, the book also assesses key innovations in the management ofworkplace conflict, and discusses the future potential of more integrated andsystemic approaches.                                                                                            .

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Introduction,nderlying conflict, which gives rise to such disputes, has major implications for the health and well-being of employees as well as threatening the psychological contract and limiting productivity (De Dreu .). Consequently, finding ways to manage and resolve workplace conflict is a key issue for employers, trade unions and policymakers.

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Book 2016ement of workplace conflict. Drawing on contemporary empiricalevidence from the UK, USA, Ireland and Australia, the book explores thefront-line challenges facing organizations and individuals in addressing andresponding to conflict. In particular, it examines the extent to which conflictmanagement i

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Introduction,significant changes in recent years. In particular, we have seen a substantial reduction in the incidence of collective forms of industrial action, in most developed economies (Belanger and Edwards .). At the same time, increased attention has been given to individual manifestations of conflict, suc