Titlebook: Reducing the Risk of Workplace Violence Against Public-Facing Employees; Findings from a Mix- Barak Ariel,Vincent Harinam,Kim Webster Book

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Introduction,ublic-facing employees, such as law enforcement officers and security agents, are particularly at elevated risk of injury due to being attacked by members of the public. For example, in the trains network in England and Wales, more than 52.4% of train operating companies’ employees report experienci

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Study 3: Perceptions of Frontline Staff Members (Survey), in the literature as pertinent for employees (research question 4). We employed two methods: a representative survey of all frontline staff with access to BWVs and a series of focus groups to gauge a clearer understanding of the possible link between BWVs and workplace violence. Thus, a cross-secti

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Study 4: Focus Group Discussions,colleagues’ views on different aspects of organisational processes, including post-incident care and the reporting of work-related violence. Nevertheless, we will only document the findings of the focus groups as they relate to BWV. To this extent, we approached 13 rail organisations (LNER, Avanti W

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Discussion and Policy Recommendations,m recording their interactions do not receive the same level of academic interest. Presently, considerably less is understood about the perceptions and experiences of non-police occupations (Bruton et al., J Aggr Confl Peace Res 14(2):133–142, 2022; Hardy et al., Mental Health Family Med 13:393–400,

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