Titlebook: New Business Models and Value Creation: A Service Science Perspective; Lino Cinquini,Alberto Di Minin,Riccardo Varaldo Textbook 2013 The E

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Product servitisationisation, firms are no longer, or exclusively, holders of a product or manufacturing competitive advantage, but tend to increase the number and variety of sources of value offered to customers: actual services, image, design, brand, distribution and information.

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The challenge of healthcare services: between process standardisation and service customisationuld hence be customised so that patients become the protagonists of their own healthcare pathway, but should also ensure that the best care (clinical appropriateness) is provided within the most appropriate setting for the best use of available resources (organisational appropriateness).

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Marco Frey,Francesco Rizzi developing areas where the knowledge base is large and robust and upon which future developments will depend. The result is an invaluable resource for condensed matter physicists, material scientists, engineers and life scientists.978-1-0716-1454-9Series ISSN 2629-2327 Series E-ISSN 2629-2343

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each thing assigned to a class, the data for a thing would be partially implied by the characteristics of its class, and hence require little further description. After some weeks’ arguing our cases, we decided978-1-4419-2015-7978-0-387-27656-4Series ISSN 1613-9011 Series E-ISSN 2197-4128