Titlebook: New Business Models and Value Creation: A Service Science Perspective; Lino Cinquini,Alberto Di Minin,Riccardo Varaldo Textbook 2013 The E

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ICTs as a condition and as an enabling driver of service science in Italysses and the dispersion of markets impose extensive use of ICTs (Information and Communication Technologies) to enable real-time presence where and when potential demand is expressed. The technological leap to be made concerns not only production but also forecasting and managing demand as well as f

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The challenge of healthcare services: between process standardisation and service customisationthe former aimed at achieving economies of scale and experience to increase production efficiency and reduce costs, and the latter to achieve differentiation with respect to competitors based on “tailor-made” services to meet individual customer needs. In healthcare services, success depends on the

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Recessive

The management and governance of new service models in the environmental and energy sectors “green economy” cannot yet be considered as a new techno-economic paradigm, it constitutes a complement that can enrich and stimulate the innovative trajectories in green services beyond the contribution of the evolution of ICTs. The green economy does not entail only contributions from renewable e

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Lino Cinquini,Alberto Di Minin,Riccardo VaraldoOriginality. The features of the emerging Service Science discipline are discussed in depth and related relevant issues in a managerial and innovative business modelling perspective are identified.Mul

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https://doi.org/10.1007/978-88-470-2838-8Engineering Economics

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978-88-470-2837-1The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer-Verlag Italia S