书目名称 | Multivariate Total Quality Control | 副标题 | Foundation and Recen | 编辑 | Carlo Lauro,Jaromir Antoch,Gilbert Saporta | 视频video | | 概述 | Includes supplementary material: | 丛书名称 | Contributions to Statistics | 图书封面 |  | 描述 | In the last decades, the production of goods and the offer of services have become quite complex activities mostly because of the markets globalisation, of the continuous push to the innovation and of the constant requests from more and more demanding markets. The main objective of a company system has become the achievement of the quality for the business management cycle. This cycle goes from the design (Plan) to the production (Do), from the control (Check) to the man agement (Action), as well as to the marketing and distribution. Nowadays, the Total Quality of the company system is evaluated, according to the ISO 9000 regulations, in terms of its capacity to adjust the design and the pro duction to the needs expressed (explicitly or implictly) by the final users of a product/service. In this process, the use of statistical techniques is essential not only in the classical approach of Quality Control of a product but also, and most importantly, in the Quality Design oriented to the satisfaction of customers. Thus, Total Quality refers to the global capacity of a company to fit its system to the real needs of its customers by designing products which are able to match the custo | 出版日期 | Book 2002 | 关键词 | Monitoring; Normal; Statistical Process Control; change point detection; control; customer satisfaction; i | 版次 | 1 | doi | https://doi.org/10.1007/978-3-642-48710-1 | isbn_softcover | 978-3-7908-1383-8 | isbn_ebook | 978-3-642-48710-1Series ISSN 1431-1968 Series E-ISSN 2628-8966 | issn_series | 1431-1968 | copyright | Springer-Verlag Berlin Heidelberg 2002 |
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