Titlebook: Mastering Secretarial Procedures; Margaret Nicholson Textbook 1992Latest edition Macmillan Publishers Limited 1992 communication.learning.

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Communicating information,gives a good impression of the organisation. There should be no spelling or punctuation errors. The layout or overall appearance of the letter is just as important as the message. The careful use of the space available and the correct positioning of the various parts of the letter will create a bala

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Information processing,lised documents. But when it comes to producing one-off letters or memos, addressing envelopes or filling in forms, there is no substitute for a typewriter. Typewriters and computers complement each other in the modern office. They are essential office equipment as a large part of office work is the

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相互影响

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Petty cash,pay for various small items of expenditure. These often include postage stamps, items of stationery, petrol and travelling expenses (such as taxi, bus and train fares). Petty cash should be kept in a locked petty cash box.

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Processing payments,ty and control of the organisation’s financial affairs. The Accounts Department is concerned with the collecting together of financial information, and recording, processing and maintaining the information in the accounting system. Within this department, many different financial operations are carr

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Illustrating information in charts and graphs,we see have a more lasting impression than the things that we hear. You will often find that signs and symbols are used as a means of visual communication. Their function is to convey an instant message. People immediately respond to ‘pictograms’. They present no language problems.

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