书目名称 | Innovative Priority Mechanisms in Service Operations |
副标题 | Theory and Applicati |
编辑 | Shiliang Cui,Zhongbin Wang,Luyi Yang |
视频video | |
概述 | This book is open access, which means that you have free and unlimited access.Written by rising stars in service operations who have won multiple national and international research awards.Presents th |
丛书名称 | SpringerBriefs in Service Science |
图书封面 |  |
描述 | .This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy..This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry..This is an open access book.. |
出版日期 | Book‘‘‘‘‘‘‘‘ 2023 |
关键词 | Service Operations; Priority Queues; Service Innovations; Queue-scalping; Referral priority program; Serv |
版次 | 1 |
doi | https://doi.org/10.1007/978-3-031-30841-3 |
isbn_softcover | 978-3-031-30840-6 |
isbn_ebook | 978-3-031-30841-3Series ISSN 2731-3743 Series E-ISSN 2731-3751 |
issn_series | 2731-3743 |
copyright | The Editor(s) (if applicable) and The Author(s) 2023 |