书目名称 | How Organizations Remember | 副标题 | Retaining Knowledge | 编辑 | Paddy O‘Toole | 视频video | | 概述 | Focuses on the little-researched phenomenon of organizational knowledge retention, and its implications for enterprise performance.Integrates theory and empirical (in-depth case study) research.Genera | 丛书名称 | Organizational Change and Innovation | 图书封面 |  | 描述 | How an organization works is largely a function of what it knows—i.e., the collective knowledge about all aspects of the enterprise, from competitive intelligence to formal systems and policies to the ways in which individuals solve problems and share their expertise.Organizational knowledge is not to be found in manuals and web sites, but in the day-to-day interactions among employees, suppliers, customers, investors, and other stakeholders. .How Organizations Remember. is based on a 10-month study of a technology firm with locations in three countries (Australia, US, and Ireland); the company has undergone rapid growth and expansion, which have had a profound impact on power structures and organizational culture, and hence, on the ways in which knowledge is created and disseminated.The author discovered that whatis remembered is diverse, and of differing value within and across the organization. How knowledge is remembered is equally diverse, and ranges from computer files to cartoons on the wall, from stories to the way objects are placed on a desk.Knowledge is influenced by external influences as well as internal influences; knowledge may become a competitive advantage, but may | 出版日期 | Book 2011 | 关键词 | Innovation; Knowledge management; Knowledge retention; Organizational culture; Organizational knowledge; | 版次 | 1 | doi | https://doi.org/10.1007/978-1-4419-7524-9 | isbn_softcover | 978-1-4614-2727-8 | isbn_ebook | 978-1-4419-7524-9Series ISSN 2625-9338 Series E-ISSN 2625-9346 | issn_series | 2625-9338 | copyright | Springer Science+Business Media, LLC 2011 |
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