书目名称 | Efficiency in the Public Sector | 编辑 | Kevin J. Fox | 视频video | | 丛书名称 | Studies in Productivity and Efficiency | 图书封面 |  | 描述 | Regardless of where we live, the management of the publicsector impacts on our lives. Hence, we all have an interest, one wayor another, in the achievement of efficiency and productivityimprovements in the activities of the public sector. For a governmentagency that provides a public service, striving for unreasonablebenchmark targets for efficiency may lead to a deterioration ofservice quality, along with an increase in stress and jobdissatisfaction for public sector employees. Slack performance targetsmay lead to gross inefficiency, poor quality of service, and lowself-esteem for employees. In the case of regulation, inappropriatepolicies can lead to unprecedented disasters. Examples include thedecimation of fish stocks through mismanagement of fisheries, andpower blackouts through inappropriate restrictions on electricitygenerators and distributors. Efficient taxation policies minimise thetax bill for citizens. .In all of these cases, efficient management is required, although itis often unclear how to assess this efficiency. In this volume,several authors consider various aspects and contexts of performancemeasurement. Hence, this volume represents a unique collection ofadvance | 出版日期 | Book 2002 | 关键词 | Public Sector; calculus; management; performance; productivity | 版次 | 1 | doi | https://doi.org/10.1007/978-1-4757-3592-5 | isbn_softcover | 978-1-4419-4923-3 | isbn_ebook | 978-1-4757-3592-5 | copyright | Springer Science+Business Media New York 2002 |
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