Titlebook: Effective Communication Skills for Health Professionals; Philip Burnard Book 1992 Philip Burnard 1992 amyotrophic lateral sclerosis (ALS).

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Listening skillsst of us feel that we are obliged to talk! Unfortunately, too, it is ‘overtalking’ by the health care professional that is least productive. If we can train ourselves to give our full attention and really listen to the other person, we can do much to help them. First, we need to discriminate between

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Counselling skillsw to act. The action element of counselling comes after the counselling session. In a sense, the counsellor rarely sees the outcome of his or her work. The counselling session may be the place where things are talked about: the . takes place away from that session, in the person’s everyday life. The

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Interview skillsat you must be clear about is what the job entails and what sort of people you want applying for it. Once you have done that, it is important to make sure that all of the information that a prospective employee will want is in the advertisement when it appears. Issues include:

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