Titlebook: Conflict Management; Stephan Proksch Book 2016 Springer International Publishing Switzerland 2016 Coaching.Conflict analysis.Conflict reso

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Mãlina Voicu,Andreea Constantintechniques you can, on the other hand, use to defuse conflicts: paraphrasing, active listening, I-messages, meta-dialogue, goal orientation, feedback, change of perspective and reformulation. I describe the characteristics of these techniques and explain when they can be employed. In the process, I

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Transformations of Social-Ecological Systems on a structural, a communicative and a personal level. Fundamental links are explained and concrete options for potential courses of action suggested. At the beginning of the chapter, I put forward a distinction between productive and unproductive conflicts.

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