Titlebook: Commercialization of Postal and Delivery Services: National and International Perspectives; Michael A. Crew,Paul R. Kleindorfer Book 1995

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Alternative Scenarios for the Reform of Postal Services,of the proposed reforms is a call for more competition. While the national public mail services (NPS) will (most likely) continue to exist, the scope of their legal monopoly would be considerably reduced. Private firms would be allowed to compete in most of the markets for which the public firms are currently granted a monopoly.

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,A Consumers’ Group’s View of New Services, Quality, and Regulation,eaucracies which were responsible for providing staple services-whether universal delivery or value added. Since then, the Association, with an increasing membership across a broad spectrum of user types, has formalised the rules within its Articles of Association and has three main aims in support of its membership:

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Measuring Quality of Service of International Mail,tomer flexibility still further. As a result, today’s customer is placing pressure on all market suppliers by requiring constant improvement in quality of service, increased tailoring of service, and greater cost effectiveness.

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