Titlebook: Analytics in Smart Tourism Design; Concepts and Methods Zheng Xiang,Daniel R. Fesenmaier Book 2017 Springer International Publishing Switze

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Ayman Massaoudi,Noura Sellami,Mohamed Sialahey attract worldwide visibility and publicity, provide a nucleus for a positively framed public discourse, and have the potential to improve attitudes toward countries and the destinations within them. This study investigates how the Sochi Olympics were portrayed on Twitter by hosts and guests. The

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Ayman Massaoudi,Noura Sellami,Mohamed Siala by which hoteliers manage their online reputation. As a component of “big data,” online reviews provide valuable information for hoteliers to facilitate the identification of customer intelligence and the emerging patterns in hotel preferences. An analysis of academic studies and the current practi

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