Titlebook: Advances in the Human Side of Service Engineering; Proceedings of the A Jim Spohrer,Christine Leitner Conference proceedings 2020 The Edit

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Francis Ethelbert Kwabena Benyah course offered a theoretical part including topics like sustainability, maker culture and upcycling as well as a practical part. The practical part was carried out through different project teams using old materials and unused objects from the student’s households to create usable products for the

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Ecosystem Positioning Research and Modelsnizational communication literature. A novel and promising approach to examine and foster employee engagement is to apply service design principles within an organization with a focus on value co-creation, co-design, and agility in the dimensions of people, technologies, organization, and informatio

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https://doi.org/10.1007/978-3-662-04072-0ems and (2) meeting transcripts generated from weekly project meetings, we analyzed the interactions and conversations of scientists surrounding a scientific discovery to determine whether trace data could provide markers for the discovery. The results describe the process of interacting with comput