Overview: Handy guide to providing effective, efficient, and professional IT support.Valuable advice for support technicians working with any type of user, small to large businesses, and for individuals and teaBecome a more effective tech professional by learning how to provide the most useful IT support for your users. You‘ll learn how to efficiently and effectively deal with any type of problem, including operating systems, software, and hardware. IT support is often complex, time-consuming, and expensive, but it doesn‘t have to be with the right processes in place..Whether you‘re an individ
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