laxative 发表于 2025-3-30 11:19:48

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大厅 发表于 2025-3-30 14:38:30

Models for Designing Excellent Service Through Co-creation Environmentstomer delight is essential to creating differentiated or better customer experiences. While “service excellence” as an organization’s capability to achieve customer delight has standards, such as CEN/TS 16880, a standard method for designing “excellent service” has not yet been developed. This pape

诱拐 发表于 2025-3-30 18:51:34

A Proposal for the Work Engagement Development Canvas Contributing to the Development of Work Engage extra-role behaviors. The purpose of this study is to propose the Work Engagement Develop Canvas (WEDC), which aims to enhance employee work engagement. The evaluation method of this study is to check outputs where participants described the WEDC as well as to collect two types of questionnaires: A

START 发表于 2025-3-30 21:38:30

R&D Staff Perception Leading to Product Innovation: Case Study on Carbohydrate-Free Sakéion by enabling readers to understand the pattern of innovation for its efficient management in the development process. The concept of . was applied to this case and explained using .. Here we report that, to inspire innovation in product development, organizations should develop prototypes of prod
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查看完整版本: Titlebook: Serviceology for Services; 7th International Co Takeshi Takenaka,Spring Han,Chieko Minami Conference proceedings 2020 Springer Nature Singa