cancellous-bone 发表于 2025-3-30 09:36:06

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BRAND 发表于 2025-3-30 13:47:28

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催眠药 发表于 2025-3-30 18:38:45

Enrico Sasstested due to the lack of sufficient number of studies. Cronin and Taylor (1992) used the same items to propose a new scale for measuring service quality- SERVPERF. They suggested it to be a more robust method for testing service quality. Both scales have been subject to criticism by researchers for

喊叫 发表于 2025-3-30 22:51:50

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查看完整版本: Titlebook: Managementkompetenzen der Gegenwart und Zukunft; Welche Skills brauch Enrico Sass Book 2023 Der/die Herausgeber bzw. der/die Autor(en), exk